Guest services teams provide hospitality during your Sunday services. Whether at home, a business or a church, great hosts anticipate needs and work hard to meet them in a way that makes guests feel welcome. Is it worth the effort? Statistics show that the majority of Antioch members, around the nation, first attended a Sunday service before visiting a Lifegroup. This means that a service, not a LIfegroup, is most people’s first impression of your church. Most of those in our Lifegroups apparently had a good enough Sunday experience to return, and eventually to get involved. We want this to be true for as many of our guests as possible. If guests have a poor Sunday experience, they likely won’t make it to a Lifegroup, and you may not have a second chance to engage them.
In a healthy church, first-time guests should make up 3-5 percent of your service attendees. If your church doesn’t consistently attract this many guests, consider using this guide to evaluate what you could change. If you do, use this guide to continue growing your guest ministry so even more will be drawn into the life of your church.

Best Practices – Guest Services